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How to Talk Comfortably With People in Distress
Death of a loved one; divorce; terminal illness; children who commit crimes and bring disgrace - you name the tragic situation and you probably also know someone who's experienced it. And of course, in the present economic climate the list is growing: bankruptcy, job loss, home foreclosure...
Do you purposefully avoid approaching friends or associates who find themselves in such situations? Of course, it's not because you're unsympathetic or heartless, but because...well, you feel embarrassed and inadequate...simply put: you don't know what to say!
Don't let you fears silence you any longer! With his usual eloquence, Dr Bill Lampton show us how to conduct ourselves when in the company of people in seemingly hopeless situations.
Do You Negotiate the American or Chinese Way?
If you're involved in international business of any type, this fascinating lecture is well worth the 50 minutes it will take of your time. Terry Hird, founder of the consultancy Negotiation International, treats us to an indepth exposition of the differences between American and Chinese negotiating styles.
How to Muzzle Those Workplace Windbags
It's Monday morning. Your supervisor calls to remind you that she must have your budget proposal numbers by noon. OK, if you put your head down, shouldn't be a problem...But then Martin sticks his head into your office: "Hi Alice, how was your weekend?" Without waiting for an answer, he embarks on a detailed account of his weekend. What do you do now?
It's an old headache: well-meaning and warmhearted co-workers ramble on, unaware of
how intrusive and annoying their longwindedness can be. How do you deal with it, without
jeopardizing professional partnerships and even friendships? Well-known communication coach Dr. Bill Lampton shares with us some very workable solutions in this brief video.
NO wasted time ENROL NOW