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Dealing With Saboteurs
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Workplace saboteurs aren't common, but they are a huge source of frustration when you encounter one. Christine, from Melbourne, Australia described a classic example:
"I worked for almost four months to get the project organized. We were right on track for our go-live launch date, and there had been plenty of time for everyone to provide us with input and feedback.
"Suddenly out of the blue - two days before we were to launch, my coworker sends an email with a list of questions about things that had been overlooked. We had to postpone the launch, and revisit the whole project.
"The frustration was that, not only could she have sent this list two months earlier - when we had asked for feedback, but in her email, she copied the senior executives - making us all look stupid. I can't count the number of times she's done this to me..."
Dealing with workplace saboteurs is tricky. They usually position themselves as just 'looking after the best interests of the company.' They aren't always trying to make you look bad but, unfortunately, sometimes they are.There are three things you have to do with workplace saboteurs:
When she has positioned herself as 'just doing the right thing', getting angry only makes you look like you're not a team player.
You need to subtly point out that the saboteur's actions, while maybe well-intended, are not entirely productive.
In Christine's case, for example, she could have sent a 'reply-all' email back thanking the saboteur for her input - and requesting that, in future, she provide her feedback more expeditiously. Christine could point out how much money could have been saved in person-hours and other costs had the feedback come when requested.
She should finish by repeating the thank-you for her efforts. This lets everyone know that she is taking the high road.
It is very important that, emails aside, you have a brief, but pointed discussion with the saboteur. Ask why she chose to take the route she did. Christine, for example, should ask why her coworker chose to copy the executive.
These pointed questions will help send the message that, while you welcome feedback, you won't tolerate being embarrassed.
It is very important that you document as much as you can, in as great detail as you can. That way, if the behavior continues, you have some support if things come to a head.
Good luck!
Shaun Belding president of Belding Skills Development, has played a significant role in the success of many world class companies. Shaun is author of the best-selling Winning With the...from Hell series of books, and is recognized as one of the world's leading experts in developing strategies and techniques for dealing with difficult people. His weekly Winning at Work email newsletter is filled with tips, techniques and suggestions for dealing with the difficult people who drive you crazy. Subscribe here.
Some Related Articles:
Handling a Coworker's Taunts and Snide Comments
How to Eliminate Workplace Conflict
When Your Ethical Behavior Brings Pressure From Coworkers
What to Do About a Manipulating Coworker
Has Your Workplace Gone Too far on the 'Nice Scale'?
Overcoming Negativity in the Workplace
Dealing With the Workplace Sniper
Beware of Backseat Driving!
Tips For Dealing With an Office Bully Coworker
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