Your phone rings. You answer, and the caller says hello,
without identifying herself. Yet immediately you recognize
her voice--even though you haven't spoken with her in more
than ten years. How are you able to do that?
There's no mystery here, for voices are highly distinct and
distinguishable, sort of our "signature in sound."
That being the case, you'll want to make the most of your
voice, especially when you speak to audiences. So here are
seven steps for putting your best voice forward.
ONE: Before your speech, be kind to your vocal chords
Avoid cold water, which constricts your speaking mechanism.
To quench your thirst, go with a warm or lukewarm liquid.
And stay away from liquids for the last two or three minutes
prior to your speech, to avoid getting choked temporarily by
swallowing the wrong way. On that point, swallowing your
liquid is safer than sipping.
TWO: Be fluent
Let your words display a continuing flow, without too many
unnecessary pauses when you appear to be searching
for the next word. That mannerism distracts listeners,
who might think you have forgotten something.
THREE: Speak in your regular conversational tone
No need to sound like a broadcaster, because you aren't
one. Your audience wants to think that a real person is
speaking with them personally, as individuals. Decades ago,
President Roosevelt accomplished this personalization in
his popular "Fireside Chats" on radio.
FOUR: Consider speaking with a faster rate
Listeners can understand you when you speak rapidly,
because our minds can absorb words two or three times
faster than the normal speaking rate. Also, think about
the speakers you consider the most dynamic ones.
Aren't they rapid fire? Usually, yes.
A word of caution: You don't have to exaggerate as much
as the used car salesman on TV. Work toward achieving
a revved up pace that doesn't smack of artificiality.
FIVE: Pause occasionally
My college speech professor advised students to "leave
out everything but the pauses." Remember that a pause
never seems as long to the audience as it does to you,
assuming the speaker still looks like he is in control.
Pauses help you emphasize certain points, give your
audience a few seconds of mental rest,and bring in the
variety we have called for with rate and volume.
SIX: Analyze your vocal quality with every opportunity
you can create
Record your speeches and listen to them afterward. You don't
have to use expensive, bulky equipment. For a very modest
price, you can purchase a small device that fits inconspicuously
in your coat or jacket pocket.
Of course, the most effective way to analyze your vocal quality
is to enlist the services of a speech coach. Your speech coach
will give you objective feedback, tell you what needs attention,
and offer specific steps for improvement. Through the magic
of the Internet, you can work with a speech coach many miles
away when you can't find one locally.
In fact, I invite you to consider enlisting me as your speech
coach. Check the Coaching page on my web site, and watch
the video that describes the benefits I brought to top-tier
executives at Gillette, Procter & Gamble, Duracell, and others:
SEVEN: Use your own voice, without imitating anyone else's
I like the way Roger Ailes, Chairman of Fox Broadcasting, put
this in his book, You Are the Message: "Nobody can play you
as well as you can."
Bill Lampton, Ph.D., helps organizations strengthen their
communication, motivation, customer service, and sales,
through his speeches, seminars, and executive coaching.
His prestigious client list includes the Ritz-Carlton Cancun,
Celebrity Cruises, Duracell, Missouri Bar, and
Gillette. Visit his Web site to contact him and to subscribe to his
complimentary monthly E-mail newsletter:
http://www.ChampionshipCommunication.com. You can also visit Dr. Lampton's
new video blog.
Some Related Articles:
Using Your Voice to Put People At Ease
My Favorite Vocal Warm-Up
Guidelines for Gesturing When You Speak in Public
Help for a Soft Voice
Can a Happy Voice Be a Liability?