|
|
|
COMMUNICATION IN EVERYDAY LIFE Assertiveness skills Body language Communicating with your children Conversation skills Difficult People Emotional Maturity Enhancing your marriage Family Life Interpersonal relationships Speaking skills Writing skills BUSINESS COMMUNICATION Business ethics Business etiquette Business writing Communication in the workplace Cross-cultural communication Conflict resolution Creative thinking Crisis management Customer relations Effective meetings Job-hunting skills Management strategies Marketing communication Negotiating skills Networking in business Presentation skills Team building Technology and communication Telephone marketing
|
The Executive Summary:
|
|
|
Incorporating an executive summary will help readers absorb the main focus of the report without necessarily reading it in detail.
From the reader's point of view, that saves time. From the writer's point of view, getting the message across is the main objective, and executive summary provides another means of doing that.
The most common mistake report writers make, however, is making their executive summaries too long. Sometimes there's so much detail that the reader might just as well read the whole report, which defeats the purpose.
The following three sections should be contained in your executive summary:
Make sure the sentence does not ramble or contain too many ideas. Use wording such as, "This report summarizes the work completed so far on the construction plan for the new printing plant."
Again, keep the language clear and concise. You might say, for example, "This report covers the construction planning only. Materials supply and other matters are outside its scope and are not discussed."
These briefly summarize what you have written in the body of the main report.
Resist the temptation to "summarize" every page, which results in a document too big to be truly called a summary.
Set out each conclusion clearly and succinctly, with page or section references so that the reader can go to the full report for more information if he or she wishes. Do not use graphic devices in the executive summary.
Report writing is a challenge. Many writers complain that the people to whom the reports are addressed don't read them because they are too long.
The fact is, people will read what is of interest to them, and when they see a long report with many pages they may discard it because of the time it will take to read.
However, a good executive summary makes the main points clear in a few minutes. If they want to know the details they will read on; if they got the message by reading the executive summary they'll be happy with that --- and the writer should be too.
An efficient executive summary will make your reports more reader friendly, and enhance your own reputation as a clear thinker and efficient communicator.
Helen Wilkie is a professional speaker, workshop leader and author, specializing in all forms of communication at work, including writing. For information about her business writing programs and learning tools, visit Helen's Mastering Business Writing site.
|
|