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What a bungling, inarticulate cop can
teach you about effective communication
On the face of it, the decidedly un-suspenseful TV series Colombo put the cart before the horse - yet it had a crucial lesson for budding writers and public speakers.
The other half of the population
Profound differences in the way men and women communicate can lead to all kinds of misinderstandings and miscommunication. And we know that accurately interpreting what we hear and see correctly is vital in every area of life. Can you be sure that you're "reading" the signals correctly?
Time to end childish conversations
Many adults use childish conversation styles some or all of the time. What are the most common types of childish speech, and what makes people talk that way?
How to detect deception
April 1 is a day for practical jokes and light-hearted hoaxes.But having the wool pulled over your eyes at other times is no laughing matter, whether in the workplace or any place else.
Watch these body language cues!
A coworker is jealous of your promotion
You don't have to apologize for your success, and rewarding the
wrong behavior can cause more problems that it solves.
The silent language of leadership
'I'm happy to be with you today,' exclaimed the CEO as he began his talk to the factory workers. But what did they believe - his spoken words or what his body language said?
How to safely lower your pitch
If your speaking voice is causing you embarrassment because it sounds higher than you would like it to be, you can comfortably lower the pitch with these six simple steps.
How to end a telephone call
When you're stuck in a telephone conversation with a someone who rambles on endlessly, you have a twofold challenge: to find out what the caller really wants, and to bring the conversation to a close.
Perfect the art of asking!
A key part of getting what you want is knowing how to ask for it. And, there are various ideas and strategies that are important in making certain you express yourself clearly and
persuasively. Here are nine rules to bear in mind that will help you perfect "The Art of Asking."
Etiquette in the open office
Over 40 million people in North America alone work in open office environments. That is, of course, a nice way of saying cubicles. And while cubicles may not have doors, they can
act as barriers to strong working relationships. These simple rules will help you and your coworkers overcome the limitations of lack of privacy and
frequent interruptions.
More charisma when speaking in public
Charisma. It's a quality we associate with movie stars, leaders, sports figures and the like.
But ever wish you could have more of it yourself? Ever wish you could give a presentation so memorable people will be talking about it for days, weeks, months and even years to come?
Stop rambling, start frontloading!
For the unfortunate listener, it's communication at it's worst...the long-winded, tedious monologues of ramblers who nearly put you to sleep long before they get to the point, making errors and misunderstandings almost a foregone conclusion. Don't fall into the same trap! Learn how to frontload your messages and get the results you expect.
The hard truth about win-win negotiating
You don't have to choose between either negotiating a good deal or building good relationships. You can have BOTH. You can really negotiate hard over money and other issues, and still
come out with a total and complete win-win.
The art of restaurant diplomacy
When you're dining in a restaurant and the steak is underdone or you have a similar complaint, how do you handle it in such a way that the waiter and chef will want to please you the most?
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