<?xml version='1.0' encoding='UTF-8'?><rss xmlns:atom='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' version='2.0'><channel><atom:id>tag:blogger.com,1999:blog-11006602</atom:id><lastBuildDate>Mon, 02 Jun 2008 11:54:31 +0000</lastBuildDate><title>Effective Communication</title><description/><link>http://hodu.com/blog/</link><managingEditor>noreply@blogger.com (Azriel)</managingEditor><generator>Blogger</generator><openSearch:totalResults>67</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-4212314944040905089</guid><pubDate>Mon, 12 May 2008 11:36:00 +0000</pubDate><atom:updated>2008-05-12T21:40:01.054+03:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>business communication</category><category domain='http://www.blogger.com/atom/ns#'>emotional maturity</category><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>Can Paying a Speeding Ticket be a Laughing Matter?</title><atom:summary type='text'>What's the difference between a good leader  and an excellent leader ?  According to Daniel Goleman,  author of Emotional Intelligence: Why It Can Matter More Than IQ and various other books on the same topic, the answer to that is a no-brainer.   You guessed it, of course: it's  emotional intelligence.   At any rate, that's what accounts for at least  85% of the difference!

And if you think </atom:summary><link>http://hodu.com/blog/2008/05/can-paying-speeding-ticket-be-laughing.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-6892946066314177521</guid><pubDate>Sun, 11 May 2008 10:59:00 +0000</pubDate><atom:updated>2008-05-11T16:14:06.694+03:00</atom:updated><title>Easy, Practical Way to Help Myanmar Cyclone Victims</title><atom:summary type='text'>An estimated 100,000 people have already perished, and millions made homeless, owing to the devastating cyclone that hit Myanmar, the largest country by geographical area in Southeast Asia.  The sheer magnitude  of the destruction is more than mind-boggling, and equally so is the enormity of the need for relief.  

Several million people are in dire need of support. Things each of us often take </atom:summary><link>http://hodu.com/blog/2008/05/easy-practical-way-to-help-myanmar.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-7746420894108967197</guid><pubDate>Sun, 30 Mar 2008 13:57:00 +0000</pubDate><atom:updated>2008-03-30T18:02:35.762+03:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>education</category><category domain='http://www.blogger.com/atom/ns#'>parenting</category><title>Parents, Educators! Watch This Great Story (and Take it to Heart)!</title><atom:summary type='text'>It was his first post as school principal. When the soft spoken, mild mannered  young man  walked in the door to take up his new position, he had no prior experience in running even a "normal" school. And this was no normal school.

Junior High School 22, a hotbed of drugs and violence, was one of the most dangerous spots in New York City. No surprise that it had gone through six principals in </atom:summary><link>http://hodu.com/blog/2008/03/parents-educators-watch-this-great.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-3202863160117129289</guid><pubDate>Wed, 27 Feb 2008 11:31:00 +0000</pubDate><atom:updated>2008-02-27T16:21:16.224+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>parenting</category><category domain='http://www.blogger.com/atom/ns#'>marriage</category><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>How to Build Relationships That Stick: Popular E-Book  Now  FREE!</title><atom:summary type='text'>
As  we've asserted repeatedly over the years,  the way many people perceive relationships is great for romantic novels, but has little to do with real life.

People enter into serious relationships such as marriage with little preparation or even basic knowledge what to expect. Then, when the inevitable disillusionment sets in, they may be so overcome with doubt that they act and react in </atom:summary><link>http://hodu.com/blog/2008/02/how-to-build-relationships-that-stick.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-5277028660811589879</guid><pubDate>Tue, 15 Jan 2008 11:22:00 +0000</pubDate><atom:updated>2008-01-15T18:57:25.854+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>business communication</category><category domain='http://www.blogger.com/atom/ns#'>the workplace</category><title>The Feedback Sandwich and Emotional Indigestion</title><atom:summary type='text'>It's not the kind of  sandwich that will hopefully quieten your rumbling stomach during your midday break,  but it does have something in common with the contents of your lunch box: it's meant to be appetizing, figuratively speaking, and easy to digest.

Like it or not (and usually not!) there's something almost everybody in the workplace has to brace themselves to receive now and again: those </atom:summary><link>http://hodu.com/blog/2008/01/feedback-sandwich-and-emotional.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-4918603245547978436</guid><pubDate>Thu, 10 Jan 2008 20:09:00 +0000</pubDate><atom:updated>2008-01-10T22:10:52.627+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>parenting</category><category domain='http://www.blogger.com/atom/ns#'>marriage</category><title>Your Marriage Could Be Bad For Your Health</title><atom:summary type='text'>What, marriage is  bad for your health?   Hardly.    Few things can be more health-promoting than a good marriage. But read that headline again. What's going on in your marriage?

To be more specific, marital conflict can be bad for your health.  A growing body of research now bears this out,  points out Dr Joshua Coleman,  prolific contributor to our site (as well as dozens of media outlets </atom:summary><link>http://hodu.com/blog/2008/01/your-marriage-could-be-bad-for-your.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-2189323135000664125</guid><pubDate>Tue, 08 Jan 2008 12:29:00 +0000</pubDate><atom:updated>2008-01-08T21:35:43.826+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>conversation skills</category><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>How Do You Respond When People Share Good News?</title><atom:summary type='text'>Susanne Gaddis, a.k.a The Communications Doctor has for many years been a  veritable goldmine of "Prescriptions for Effective  Communication", as she calls them,  and her new weekly email tip-sheet, Communication Booster Shots,  continues the tradition.

A friend, family member or colleague  shares some exciting  (from her point of view) news with you. So how do you respond?  This is the </atom:summary><link>http://hodu.com/blog/2008/01/how-do-you-respond-when-people-share.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-318447865748581769</guid><pubDate>Wed, 14 Nov 2007 12:57:00 +0000</pubDate><atom:updated>2007-11-14T22:04:41.628+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>business communication</category><category domain='http://www.blogger.com/atom/ns#'>the workplace</category><title>Hi-tech Helping Business Etiquette to Go Down the Drain</title><atom:summary type='text'>The growth of e-mail, Instant Messaging, SMS, web conferencing and the like - together with the decline in face-to-face meetings and phone calls - has broken all the accepted rules of business etiquette.

This is the view of Microsoft's unified communications manager Mark Deakin, as reported in The Times  recently.

Yes,  he says,  for sure we're becoming savvier every day in terms of applying IT</atom:summary><link>http://hodu.com/blog/2007/11/hi-tech-helping-business-etiquette-to.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-6517177071631131978</guid><pubDate>Sun, 04 Nov 2007 08:52:00 +0000</pubDate><atom:updated>2007-11-04T13:11:19.695+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>business communication</category><category domain='http://www.blogger.com/atom/ns#'>speaking skills</category><title>Is This Poor Communication? You Bet!</title><atom:summary type='text'>Have I noticed a strange new language pattern creeping 
into people's speech?  Yes.

Does it make the message any clearer? No

Does it annoy me?  Yes, it annoys me a lot!

With these three short paragraphs,  business communication coach Helen Wilkie  introduces a short rant  in her excellent e-newsletter Communi-keys.

Of course, she could have written: "Recently  I've noticed strange new pattern</atom:summary><link>http://hodu.com/blog/2007/11/is-this-poor-communication-you-bet.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-4668219531035843459</guid><pubDate>Wed, 24 Oct 2007 14:17:00 +0000</pubDate><atom:updated>2007-10-24T21:33:55.641+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>family life</category><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>You're a Great Guy, But Don't Marry My Daughter!</title><atom:summary type='text'>Dr. Mark Goulston, clinical psychiatrist turned business coach,  describes in a column of his in Fast Company his meeting with a certain high-powered personality.

Ed is a highly competent and successful CEO, respected and admired by many in the business world. He has good manners and for the most  part, is  respectful of others.  On the other hand, his modus operandi is characterized by that </atom:summary><link>http://hodu.com/blog/2007/10/youre-great-guy-but-dont-marry-my.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-7818934075263746839</guid><pubDate>Tue, 23 Oct 2007 18:59:00 +0000</pubDate><atom:updated>2007-11-04T15:35:53.118+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>business communication</category><category domain='http://www.blogger.com/atom/ns#'>the workplace</category><title>When Coworkers Mess Up (and You Warned Them It Would Happen)</title><atom:summary type='text'>Thank you to training consultant Dan Bobinski, whose ongoing stream of  penetrating, down-to-the bone  observations  and insights on  corporate and work life have long earned my respect (See Dan's top-class blog),    for the following intriguing parable:

An adult, the story goes,  was walking with two small children in a nature park. Before they knew it, their path was next to a steep cliff. “</atom:summary><link>http://hodu.com/blog/2007/10/when-coworkers-mess-up-and-you-warned.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-860931138805799956</guid><pubDate>Sun, 29 Jul 2007 13:15:00 +0000</pubDate><atom:updated>2007-11-04T15:37:03.855+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>most opular articles</category><title>Hodu.com Launches New Video Section</title><atom:summary type='text'>As you know, Hodu.com is dedicated to bringing you the best resources to help  you communicate effectively on all levels, build harmonious relationships and  enhance your social skills.

In line with this mission, we have now launched  an exciting new section, presenting carefully selected educational  videos dealing with the various topics we cover.

Although many of  these videos may be </atom:summary><link>http://hodu.com/blog/2007/07/hoducom-launches-new-video-section.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-3785926664596952315</guid><pubDate>Wed, 18 Apr 2007 08:45:00 +0000</pubDate><atom:updated>2007-04-18T16:09:00.768+03:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>marriage</category><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>How Authentic Apologies Open Relationship Doors</title><atom:summary type='text'>The tension in your marriage relationship is becoming unbearable...and deep down you know you're at fault. Your dilemma is: how do I proceed now?Implementing a solution can be far from easy, points out Dr. Peter Pearson, but nevertheless there is a solution,  and in a popular article on our site, he outlines a formula for getting the results you want.

Yes, it's a matter of apologizing, but what </atom:summary><link>http://hodu.com/blog/2007/04/how-authentic-apologies-open.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-7225747435649194955</guid><pubDate>Mon, 16 Apr 2007 18:32:00 +0000</pubDate><atom:updated>2007-04-17T15:43:59.017+03:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>writing skills</category><category domain='http://www.blogger.com/atom/ns#'>business communication</category><title>T-Shirt or Stuffed Shirt Writing</title><atom:summary type='text'>Hey, what have shirts got to do with writing?

Well, this is how consultant Dianna Booher describes two styles of writing - at the opposite ends of the spectrum - in her very worthwhile email offering: Communication Tip of the Month.

As we know, different people have different ways of expressing themselves with words. "Stuffed shirt writing" refers to the ultra-formal, stilted,  impersonal and </atom:summary><link>http://hodu.com/blog/2007/04/t-shirt-or-stuffed-shirt-writing.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-2631732957128126244</guid><pubDate>Wed, 28 Feb 2007 18:04:00 +0000</pubDate><atom:updated>2007-02-28T23:07:15.442+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>business communication</category><category domain='http://www.blogger.com/atom/ns#'>speaking skills</category><title>Public Speaking: No Substitute For Eye Contact</title><atom:summary type='text'>We know that our two eyes are intended to be used for far more than the routine and passive viewing of objects, people and events. They play a critical and indispensable role in effective communication, building productive relationships and proving one's ability as a leader. It would be folly to underestimate the power of the eyes.In her column on careers in the Wall Street Journal  earlier this </atom:summary><link>http://hodu.com/blog/2007/02/public-speaking-no-substitute-for-eye.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-8995566123148592743</guid><pubDate>Wed, 14 Feb 2007 11:13:00 +0000</pubDate><atom:updated>2007-02-14T19:36:30.870+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>marriage</category><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>Why I Don't Like the Word 'Partner' in Connection With Relationships</title><atom:summary type='text'>Yes, you've read correctly. I don't like it.

The word "partner" is used very widely by people writing about relationships, including many  of our own  site contributors.  And  it's perfectly understandable.  After all,  what better term do we  have at our disposal  to  describe your opposite number in an intimate relationship?    While dictionary definitions may differ,  its simple meaning is </atom:summary><link>http://hodu.com/blog/2007/02/why-i-dont-like-word-partner-in.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-116194896407956505</guid><pubDate>Fri, 27 Oct 2006 09:04:00 +0000</pubDate><atom:updated>2006-10-27T13:36:04.676+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>Finding the Good in Others Really Pays Off</title><atom:summary type='text'>Thought is the father of action. How we think affects how we feel, which in turn influences how we act.

Of course, our thoughts, whether positive and negative, also influence the way we respond to the people around us. Often, just by shifting our mental focus, we can bring about a profound change for the better in our relationship with another party. We can create a new reality.

And it may be </atom:summary><link>http://hodu.com/blog/2006/10/finding-good-in-others-really-pays-off.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-116126611956024505</guid><pubDate>Thu, 19 Oct 2006 10:21:00 +0000</pubDate><atom:updated>2006-10-19T20:26:10.593+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>the workplace</category><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>How  Faulty Assumptions Can Spoil Relationships</title><atom:summary type='text'>I don't know whether her motive was to pass on some useful advice for mature living or merely to help us remember the spelling of a common word, but a schoolteacher of mine often used to  admonish us:  "Don't assume! It makes an ass out of you  and an ass  out of me."

At any rate, it's  certainly true that  failing  to  verify what appears to be obvious could mean  a  lot of hard work and </atom:summary><link>http://hodu.com/blog/2006/10/how-faulty-assumptions-can-spoil.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-116100753200210859</guid><pubDate>Mon, 16 Oct 2006 13:51:00 +0000</pubDate><atom:updated>2006-10-27T13:54:41.933+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>business ethics</category><category domain='http://www.blogger.com/atom/ns#'>the workplace</category><title>Games in the Workplace: Losing Big Time</title><atom:summary type='text'>Regular contributor Joan Lloyd explains in her latest article on our site explains why a "nice" workplace - one where  the overall atmosphere is relaxed and congenial, where workers don't appear to be complaining   about each other or their superiors,  where the bosses  appear to be tolerant and  easily satisfied - could be, in reality, not nice at all but  rather downright nasty.

When a manager</atom:summary><link>http://hodu.com/blog/2006/10/games-in-workplace-losing-big-time.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-115643015009322848</guid><pubDate>Thu, 24 Aug 2006 14:32:00 +0000</pubDate><atom:updated>2007-02-16T13:12:21.843+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>education</category><category domain='http://www.blogger.com/atom/ns#'>writing skills</category><title>Secrets of Well-written  College Assignments</title><atom:summary type='text'>This time  of year  is "back to  school" for millions of college and university students all over the world.  For beginning students especially - freshmen as they're called in the US -  one of the most daunting challenges, regardless of what course they are taking, will be the expectation that they be able to write at a high level.

The University of Maryland's Professor Linda Coleman, former </atom:summary><link>http://hodu.com/blog/2006/08/secrets-of-well-written-college.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-115512340325892044</guid><pubDate>Wed, 09 Aug 2006 10:19:00 +0000</pubDate><atom:updated>2006-08-10T00:15:22.770+03:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>the workplace</category><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>Destroying  Trust Via the Express Lane</title><atom:summary type='text'>If there's one aspect of interpersonal relations that's absolutely essential in the workplace, it's trust. Without it, the wheels of business would turn very slowly, if they turn at all.

This is true whether it's a customer trusting that a company will fill and order and deliver it on time, an employee trusting that her boss will reward her for working long hours to meet a deadline, or one </atom:summary><link>http://hodu.com/blog/2006/08/destroying-trust-via-express-lane.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-114968538390866681</guid><pubDate>Wed, 07 Jun 2006 11:00:00 +0000</pubDate><atom:updated>2006-06-07T16:17:11.453+03:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>customer service</category><title>Responding to Angry Customers  - Watch this Video!</title><atom:summary type='text'>Writing about people who work in the customer service industry, site contributor Andy Hanselman points out that its often easier to stick to a prepared script than to think and use your initiative.

In other words, whenever you're confronted with a query or a complaint  that has the slightest smell  of some similar  case that  you  have handled  sometime in the past,  the automatic pilot in your </atom:summary><link>http://hodu.com/blog/2006/06/responding-to-angry-customers-watch.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-114828934380258231</guid><pubDate>Mon, 22 May 2006 08:56:00 +0000</pubDate><atom:updated>2007-02-20T23:00:16.073+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>most popular articles</category><title>Most Popular Articles This Month (May 2006)</title><atom:summary type='text'>Hodu.com is a one-man show, and Your Communication Skills Portal is growing by leaps and bounds. I've been kept pretty busy searching for good content, making contact with our highly talented band of contributing authors, editing and posting new articles and attending to a multitude of routine tasks necessary for the maintenance of a big site.

Nothing to complain about, of course, but the </atom:summary><link>http://hodu.com/blog/2006/05/most-popular-articles-this-month-may.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-114349323337219799</guid><pubDate>Mon, 27 Mar 2006 19:08:00 +0000</pubDate><atom:updated>2006-03-28T10:23:47.576+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>interpersonal relationships</category><title>Bias Plays Havoc With Human Relationships</title><atom:summary type='text'>When it comes to forming opinions and making judgments on hot political issues, supporters of both the major political parties in the United States don't let facts get in the way of their decision making. At least, that seems to be the conclusion of an interesting experiment by researchers at Emory University, according to a report released last January.

There's a lot we can learn from this </atom:summary><link>http://hodu.com/blog/2006/03/bias-plays-havoc-with-human.html</link><author>noreply@blogger.com (Azriel)</author></item><item><guid isPermaLink='false'>tag:blogger.com,1999:blog-11006602.post-114062064835883982</guid><pubDate>Wed, 22 Feb 2006 13:07:00 +0000</pubDate><atom:updated>2006-02-22T19:21:58.836+02:00</atom:updated><category domain='http://www.blogger.com/atom/ns#'>education</category><category domain='http://www.blogger.com/atom/ns#'>business communication</category><category domain='http://www.blogger.com/atom/ns#'>the workplace</category><title>Wrong Way to Say the Right Thing</title><atom:summary type='text'>Marketing expert Paul Myers, well known, among other things, for the dry wit with which he peppers his writing, made the following comment in a recent issue of his ezine:

CertifiedEmail is  pretty much a fait accompli. (From the Greek, for "Done deal. Get over  it.")

Actually, he knew very well that the term fait accompli is French, not Greek. His intention was a humorous one, although some of </atom:summary><link>http://hodu.com/blog/2006/02/wrong-way-to-say-right-thing.html</link><author>noreply@blogger.com (Azriel)</author></item></channel></rss>