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1. Before you ask, know what you want or need. Unsuccessful "askers" often forgo this important step. Instead, they launch into a messy "foot-in-mouth-first" approach - adding very confusing dialogue and indecision in their speech. In a vain attempt to get what they need, this type of "asker" ends up confusing their audience. 2. Don't ask for what you don't want. For instance, instead of saying, "I would like to have this Sunday off," they say, "I don't want to work this Sunday." Or rather than saying, "I'd like you to complete these forms," they say, "I don't want you to forget to fill out these forms." Here the listener's attention is drawn to negativity, making it more difficult for him to respond in a positive manner. 3. Know whom to ask. If a chain of command exists, it's a good idea to follow that. And, while you're thinking about whom to approach, ask yourself if you can get what you need without asking anyone at all. Considering these two issues will save you and others time and frustration. 4. Know when to ask. Consider, too, whether someone is stressed or relatively calm. That can also effect how they may respond. 5. Don't overexplain or justify. 6. Don't demand. 7. Don't threaten. 8. Don't whine. 9. Know that "yes" means "yes." You asked for it--now you got it! By following these nine simple rules, you'll be well on your way to refining your "art of asking." Your prescription: Let's put it all together! The next time you ask someone for something, draw up a checklist that includes all nine rules. Rehearse how you're going to ask. Use this list to ensure your request is delivered in the most effective way possible. Susanne Gaddis, PhD, known as the Communications Doctor, is an acknowledged communications expert who has been speaking and teaching the art of effective and positive communication since 1989. Suanne's workshops, seminars, and keynote presentations are packed with tips and techniques that can be immediately applied for successful results. She also provides quality training and executive coaching for organizations, corporations, and associations across the United States. For more information, call 919-933-3237 or visit http://www.CommunicationsDoctor.com Download Susanne's new Communication Booster Shots Workbook here.
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How to Ask For - and Get - What You Want -- by Steve Kaye
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