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Assertiveness Skills

See here for other topics relating to effective communication in family and social life

Articles and features on communication in business and the workplace

Assertiveness With Tact: What Junior Managers (and Others!) Need to Learn
-- by Dan Bobinski

Why Everyone is a Salesperson -- by Kevin Eikenberry

How to Perfect the Art of Asking -- by Susanne Gaddis

Failure to Negotiate is a Sure No-Win Situation -- by Rhoberta Shaler

How to Appear Confident, and Assertive, in an Interview -- by Joan Lloyd

Three Steps to Asserting Yourself -- by Julie Fuimano

Restaurant Tact: Re-Cooked Without Intimidation -- by Bob Burg

The Pre-Apology Approach -- by Bob Burg

How to Tell Your Boss You're Not a Kid Anymore -- by Eric Garner

Teach Yourself Assertiveness! -- by Eric Garner

Conflict Lessons from the Sandbox: Use Your Words! -- by Gary Harper

Turning Down an Offer Without Causing Offence -- by Bob Burg

Five Secrets to 'Thinking on Your Feet' -- by Ed Sykes

A Lesson in Availability Management -- by Laura Stack

Tools for Enforcing Personal Boundaries - by Julie Fuimano

Don't Tell Doreen! -- by Steven M Smith

Don't Be Intimidated By The Overly Persistent -- by Bob Burg

Don't Be Intimidated By The Loud-Mouthed Screamer! -- by Bob Burg

Three Elements of Trust -- by Julie Fuimano

Saying No - Without Making Enemies or Getting Fired -- by Kirstin Carey

Becoming Self-ful: Assertive Communication in the Workplace
-- by Mimi Donaldson

Are You a Trash Can For Others' Negativity? -- by Margaret Paul

You Can't Play Win-Win With a Bully Until... -- by Laurie Weiss

Balanced Thinking Leads to Assertiveness -- by Dan Bobinski

Taking Care of Yourself: An Unselfish Act -- by Beverly Smallwood

Stop Any Argument in Three Simple Steps -- by Laurie Weiss

How to Avoid a Verbal Fight -- by Tristan Loo

Overcoming Conversational Power Plays -- by Laurie Weiss

Going For a Win-Win Result: A Guide to Being Assertive -- by Kate Harper

Act As If You Like Everyone! -- by Lora J. Adrianse

Complaints Written with Humility Get Better Results - by Bob Burg

Showing Vulnerability is a Source of Power -- by Sharon Ellison

Eliminating Our Own Victim Mentality -- by Sharon Ellison

Saying 'No' to Telephone Solicitors -- by Bob Burg

Shut Up, Put Up, and Get Some Quiet Back! -- by Eileen McDargh

Fact or Propaganda - You Decide! - by Helen Wilkie

What's Stopping You From speaking Up? -- by Rhoberta Shaler

Facing Up to Pressure to Make a Quick Decision -- by Bob Burg

Leggo My Ego! -- by Rhoberta Shaler

Body Mass - the Key to Success? -- by Peter Urs Bender

Exploring the Options When Someone Does You In -- by Bob Burg

Nice Guys Always Finish Last! -- by Joan C. Borgatti

Persuasion...or Manipulation: Are They Different Things?
-- by Bob Burg

Yes, It's OK to Say No! -- by Sue Johnston

How to Get Out of a Speeding Ticket -- by Bob Burg

How to Communicate With Your Doctor: A Study in Assertiveness
-- by Meryl Runion

How to Recognize a Verbal Bully -- by Sam Horn

Test Your Assertiveness Level -- by Dr. Paulette Dale

Giving is Not Giving In

See also: Interpersonal Relationships

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