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Difficult Bosses: Taming the Dragon Lady -- by Gary Harper

The Passive-Aggressive Person: Terrorist or Freedom Fighter? -- by Gary Harper

Conflict Lessons from the Sandbox: Use Your Words! -- by Gary Harper

How to Deal With Conflict Avoiders -- by Beverly Smallwood

Three Good Reasons to Ignore Conflict...And the Price You'll Pay!
-- by Gary Harper

How to Determine If Conflicts Are Constructive or Destructive
-- by Beverly Smallwood;

Are You Using These Three Ways to Mismanage Conflict?
-- by Rhoberta Shaler

Conflict Resolution: Simple But Not Easy (Blame Your Gremlin!)
-- by Gary Harper

Avoid Taking Sides by Reframing Conflict -- by Kevin Quinn

The Hidden Costs of Conflict -- by Dan Bobinski

Creating Norms: A Simple Method for Managing Group Conflict
-- by Michael Goldman

Culture and Conflict -- by Gary Harper

Resolve Conflicts with 'Yes!' Triggers -- by Kare Anderson

Why Are You Asking? -- by Gary Harper

The Adjusted Winner: An Advanced Communication Approach
-- by Robert F. Abbott

Are You Being Authentic, or Just Plain Rude? -- by Jamie Walters

Turning Enemies into Friends - by Bob Burg

Conflict Conversations: Deepen Your Understanding By Listening for Word Pictures - by Gary Harper

Managing Conflicts in High-tech Environments --- by Marilyn Manning

Unravelling the Mystery of Conflict -- by Gary Harper

We Have to Talk:A Step-By-Step Checklist for Difficult Conversations
- by Judy Ringer

Once Upon a Conflict: From Confrontation to Collaboration - by Gray Harper

Six Tips for Redirecting Highly Charged Conversations
-- by Jamie S. Walters

Resolving Conflict Without Punching Someone Out -- by Dianna Booher

Fourteen Strategies to Handle Conflict -- by Kare Anderson

See also: Negotiation Skills

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Home Effective Communication Skills Business Communication Resource Guide About Azriel